COVID-19 (Coronavirus) Information

The City of Quesnel is closely monitoring the COVID-19 (Coronavirus) situation in British Columbia. The health and safety of the public and City staff is our top priority.

The City of Quesnel continues to work with internal and external partners, including our local health authority, Northern Health, on a proactive approach to deal with COVID-19.

Mask requirements

Masks are now required for everyone in all public indoor settings and workplaces.

Effective November 20, as directed by the Provincial Health Officer, all staff and visitors to City of Quesnel facilities must wear masks or face coverings. This includes City Hall, Quesnel and District Arts & Recreation Centre, West Fraser Centre, Arena 2, Public Works and any other indoor facility owned or operated by the City of Quesnel. Employees are not required to wear masks in their individual offices or in protected/isolated areas away from others. This Order does not apply to visitors with medical exemptions or those who are under the age of two years.

For further information about the Provincial Health Orders, please visit the BC Government website.

What the City is doing
Steps we are taking
  • Reviewing all events and programs.
  • All gatherings with 50 people or more will be cancelled or postponed, as directed by the Provincial Health Officer.
  • Conducting Contact Tracing for any members of the public coming into City Hall for meetings (View "COVID-19 Public Contact Tracing" below for more information). 
  • Increasing cleaning protocols at all City of Quesnel facilities, including public washrooms.
  • Posting signage at all facilities reminding both members of the public and staff to stay away if they are feeling sick.
  • Working to ensure our core City services, such as water, sewer, police, and fire are maintained.
  • Ensuring business critical staff have the right tools should they need to work from home.
  • Working with the business community to assess and understand the economic impact and potential strategies.
  • City employees are being asked to stay home if feeling unwell.
  • City employees who have travelled outside of Canada are on a mandatory self-quarantine for 2 weeks.
  • Placing signs throughout City Hall, facilities and parks/trails reminding patrons of the importance of physical distancing and following safe hygiene practices.
  • Identifying safe social distancing areas in City Hall, city owned facilities, meeting rooms and general gathering areas. Signage has also been posted in all such locations to identify how many persons can be in the room at one time.
  • Taking additional measures to encourage physical distancing practices in City Hall by posting floor markers and installing plastic screens on public-facing stations.
Emergency Operations Centre Level 1

The City of Quesnel has activated its Emergency Operations Centre (EOC) on Tuesday, March 24, 2020 to coordinate a local response to the public health issue COVID-19 (Coronavirus). The level one activation allows the City to access support from Emergency Management BC  and collaborate with other organizations such as Northern Health and School District 28.

Considerations for the homeless

The City is concerned about the safety and wellbeing of all our residents and recognize there are specific considerations for our most vulnerable.

Read the full statement

Public Meetings

The City of Quesnel will continue to implement the preventative measures as directed from the Provincial Health Officer to help prevent the spread of COVID-19 (Coronavirus).

Ministerial Orders on gatherings and events from the Province of BC require that restrictions to public attending Council Meetings in person must be put in place. Due to this order, City of Quesnel Council Meetings are currently not open for the public to attend in-person.

The City of Quesnel will hold electronic Council Meetings until updates are provided or orders are lifted by the Province of BC. The media will be invited to attend Council Meetings via video conference. The restriction to public attendance also includes Standing Committee meetings.

The City of Quesnel would like to encourage residents to access Council Meetings through the City YouTube page as an alternative to attending proceedings in person. Video recordings will be uploaded the day after regularly scheduled Council Meetings.

Agendas are posted to https://www.quesnel.ca/city-hall/council-meetings/agendas-minutes in advance of Council meetings. The public is encouraged to provide any input on agenda items before the Council meeting by writing a letter addressed to City Council. Letters can be sent to City Hall at 410 Kinchant St, Quesnel, BC V2J 7J5 or emailed to cityhall@quesnel.ca.

COVID-19 Public Contact Tracing

As per the Order of the Provincial Health Officer on Gatherings and Events, the City of Quesnel is responsible for COVID-19 contact tracing.

Under this requirement, all members of the public attending Council meetings, Public Hearings, public engagement sessions, or any other meetings with City Employees, Elected Officials, or where the general public is present at City Hall will be required to sign-in and provide contact tracking information.

  • If you are attending a meeting in Council Chambers for a Council meeting, please complete the tracking sheet located on the table in Council Chambers Lobby.  Once completed, please place this document into the ballot box also located on the table in the Council Chambers lobby. 
  • If you are attending a meeting with a City employee and/or an elected official, beyond the front reception counter on the 3rd floor of City Hall, please check in with reception upon your arrival at City Hall where City employees will record your tracking information before you proceed to your meeting.

The City is required to retain this tracking information for 30 days as per the Order. This information is required before attending a meeting and consists of the first and last names, and either a telephone/cell number or email address.  This will provide Public Health with tracking information so that Public Health representatives can contact people who have been exposed to someone with COVID-19.

What is contact tracing?

Contact tracing, notification, and follow up is a process that is used to identify, educate and monitor individuals who have had close contact with someone who is infected with a virus. These individuals are at a higher risk of becoming infected and sharing the virus with others. Contact tracing can help individuals who have been in contact with a case of COVID-19 understand their risk and limit further spread of the virus.

Learn more about Contact Tracing

City Facilities
Arts, Recreation and Heritage

Arena 2

Please contact 250-992-7125 for more information and for bookings.

Arts and Recreation Centre

Masks are currently required for all gym activities.
Weight room / Gym / pool / hot tub - Open
The sauna will remain closed until further notice.

Please contact the Quesnel & District Arts and Recreation Centre at 250-992-8200 for more information on programs and room bookings.

Dog Park

Open - Use at your own risk. Remain 2-metres apart at all times.

Indoor Soccer Facility

Walking Track - Closed.
Not available for drop-ins.
Open for bookings. Outdoor Soccer programs are running.
Please contact the QYSA at 250-992-2223 for more information on programs and bookings.

Museum

Closed for renovation. Anticipated opening is in May 2021.

Parks and Playgrounds

Open- Use at your own risk. Remain 2-metres apart at all times.
The City of Quesnel will not be cleaning or disinfecting outdoor amenities.

Skate Park

Open - Use at your own risk. Remain 2-metres apart at all times.

Tennis and Pickleball courts

Anticipated opening May 1.
Use at your own risk. Remain 2-metres apart at all times.

Sports Fields

Anticipated opening by May 1.
Access to playing venues for organized sport will not be given until the organizing group has demonstrated a “Safe Return to Play Plan."
Please contact 250-992-7125 for more information and bookings.

Spray Park

Anticipated opening by May 1.
Use at your own risk. Remain 2-metres apart at all times.

Trails

City trail systems are open. Practice social distancing. Remain 2-metres from others.

West Fraser Centre

Walking Track - Open
Facility is Open - please call 250-992-7125 for more information on ice times & bookings.

Municipal Services

Airport

As of April 10, 2020, the Quesnel Airport's Main Terminal is closed to the public until further notice. Central Mountain Air has suspended all scheduled flights (effective April 10, 2020). For more information, visit www.flycma.com.

Bylaw Office

Closed to the public. Bylaw Officers remain on duty and will be following the provincial guidelines with sanitizing and social distancing. Complaints can be made by:

City Hall

Open

Residents and visitors are being urged to limit unnecessary visitation to City Hall, and to utilize alternative methods of communication such as email or phone if possible. Those who must come into City Hall are being asked to continue to follow the directives of the Provincial Health Officer and maintain a physical distance of at least 2-metres from others at all times.

Please utilize online payment options through your bank or drop-off payment in the mailbox at City Hall. City Staff will be following the provincial guidelines with sanitizing and social distancing. City Hall and Bylaw can be reached at 250-992-2111 and Public Works can be reached at 250-992-6330. The following services will be modified:

Please Note – meeting rooms may not be readily available for drop-in visitors. Please phone City Hall at 250-992-2111 for more information.

  • Cemetery bookings – By appointment, please phone City Hall at 250-992-2111.
  • Building Department – Building inspections or inquiries can be made by:
    • Email: buildinginspection@quesnel.ca
    • Phone: 250-991-7461
    • In-person. Please utilize alternative methods of communication such as email or phone if possible.
  • Planning Department – Planning inquiries (signs, development permits, variances, subdivisions, etc.) can be made by
    • Email: developmentservices@quesnel.ca
    • Phone: 250 991-7459
    • In-person. Please utilize alternative methods of communication such as email or phone if possible.

Fire Hall

Closed to the public. Inquiries by phone only at 250-992-5121

Health Information on COVID-19 (Coronavirus)
Health Information

BC Centre for Disease Control
http://www.bccdc.ca/health-info/diseases-conditions/covid-19

BC COVID-19 Self-Assessment Tool
https://covid19.thrive.health/

BC COVID-19 Test Results
1-833-707-2792  

Northern Health Authority
https://www.northernhealth.ca/health-topics/current-outbreaks

Government of Canada
https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

COVID-19 Data Dashboard
https://experience.arcgis.com/experience/a6f23959a8b14bfa989e3cda29297ded

Canadian Mental Health Association
https://cmha.bc.ca/covid-19/

Speak to someone

  • Northern Health COVID-19 information line: 1-844-645-7811
  • BC Health Link information line: 8-1-1
  • Government of Canada COVID-19 information line: 1-833-784-4397

Homemade Mask Information
https://www.canada.ca/en/health-canada/services/drugs-health-products/medical-devices/activities/announcements/covid19-notice-home-made-masks.html

Immunizations

Northern Health Vaccine Information

Information on Vaccine Scheduling for our area

COVID-19 Immunization Update – March 5, 2021

On March 1, the Government of BC and Ministry of Health announced the next steps in the Immunize BC COVID-19 immunization plans. Phase 2 of this plan is underway and will continue until April 12, 2021.

All of the information about the immunization strategy and the phased approach can be found on the BCCDC web:

B.C.’s COVID-19 Immunization Plan is designed to save lives and stop the spread of COVID-19. The information on this page is updated frequently and is subject to change based on vaccine availability and the latest COVID-19 data.

Support and Information for Small Business and Non-Profit Organizations
Small Business Support and Information

Business Support Hotline
In partnership with Community Futures North Cariboo, the City of Quesnel is launching the Business Support Hotline on April 8, 2020. Any local business impacted by Covid-19 is encouraged to call for assistance with navigating the various supports for business offered by the federal and provincial government, trade associations, BC Hydro, FortisBC and others. The hotline is made possible with support from the Quesnel & District Chamber of Commerce, Quesnel Downtown Association and West Quesnel Business Association. 

1-888-241-7714

The hotline is open Monday - Friday, 9 am - 4 pm.

For more information on what other supports the City is offering, visit the Business Support Team page.

Business Support Team
The Quesnel Business Support Team includes representation from the City of Quesnel, Community Futures North Cariboo, Quesnel & District Chamber of Commerce, Quesnel Downtown Association, West Quesnel Business Association, and South Quesnel Business Association. This group has come together on many initiatives in the past, and are currently working together to support local businesses through the Covid-19 pandemic. For more information and up to date useful links, visit Community Futures North Cariboo.

Small Business BC
Resources For small businesses affected by Coronavirus (COVID-19)

BC Economic Development Association
Resources for BC Business Guide

Non-profit Support and Information

Red Cross
With funding from the Government of Canada’s Emergency Community Support Fund led by Employment and Social Development Canada, the Canadian Red Cross is making grants available to non-profits across Canada:

Preventing Disease Transmission – Training and equipment program
Government of Canada’s Emergency Community Support Fund

Government of Canada
The Government of Canada has partnered with Community Foundations of Canada, the Canadian Red Cross, and United Way Centraide Canada to deliver the Emergency Community Support Fund.
Applications may be submitted starting on May 19 until July 27, 2020 for activities occurring between April 1, 2020 and March 31, 2021. 
If you have questions regarding the Emergency Community Support Fund, please contact the Quesnel Community Foundation directly at quesnelcommunityfoundation@gmail.com.

Federal, Provincial and Local supports and information

Below are links to federal, provincial and local support and information. We will try our best to keep these links current, but to ensure you are viewing the most updated support information, find all support and information under the overview tab below:

Overview

Provincial Government supports and information
View overview

Federal Government Supports and Information

View Overview

Economic Response Plan

Health

Medical Services Plan (MSP)

Mental Health

Family physicians in Quesnel are still conducting appointments by telephone, video or in person if necessary. Please contact your family physicians to make an appointment. 

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