COVID-19 (Coronavirus) Information

The City of Quesnel is closely monitoring the COVID-19 (Coronavirus) situation in British Columbia. The health and safety of the public and City staff is our top priority.

The City of Quesnel continues to work with internal and external partners, including our local health authority, Northern Health, on a proactive approach to deal with COVID-19.

What the City is doing
Steps we are taking
  • Reviewing all events and programs
  • All gatherings with 50 people or more will be cancelled or postponed, as directed by the Provincial Health Officer
  • Increasing cleaning protocols at all City of Quesnel facilities, including public washrooms.
  • Posting signage at all facilities reminding both members of the public and staff to stay away if they are feeling sick 
  • Working to ensure our core City services, such as water, sewer, police, and fire are maintained.
  • Ensuring business critical staff have the right tools should they need to work from home
  • Working with the business community to assess and understand the economic impact and potential strategies
  • City employees are being asked to stay home if feeling unwell
  • City employees who have travelled outside of Canada are on a mandatory self-quarantine for 2 weeks.
Emergency Operations Centre Level 1

The City of Quesnel has activated its Emergency Operations Centre (EOC) on Tuesday, March 24, 2020 to coordinate a local response to the public health issue COVID-19 (Coronavirus). The level one activation allows the City to access support from Emergency Management BC  and collaborate with other organizations such as Northern Health and School District 28.

Property Tax Information

Due Date
Wednesday, September 30, 2020 at 4:30 P.M.

More Information:
www.quesnel.ca/property-taxes

Considerations for the homeless

The City is concerned about the safety and wellbeing of all our residents and recognize there are specific considerations for our most vulnerable.

Read the full statement

City Facilities
Arts, Recreation and Heritage

Arena 2

Closed

Arts and Recreation Centre

Closed

Dog Park

Use at your own risk. Remain 2-metres apart at all times.

Indoor Soccer Facility

Closed

Museum

Closed

Parks and Playgrounds

All playgrounds are closed. Parks are currently open. Remain 2-metres apart at all times.

Skate Park

Open - Use at your own risk. Remain 2-metres apart at all times.

Tennis and Pickleball courts

Open - Use at your own risk. Remain 2-metres apart at all times.

Sports Fields

All baseball and sports fields are closed.

Spray Park

Closed

Trails

City trail systems are still open, but users MUST practice social distancing of 2 metres from others.

West Fraser Centre

Closed

Municipal Services

Airport

As of March 28, 2020, the Quesnel Airport's Main Terminal will be open to the public on Monday, Wednesday and Thursday from 1:30 pm to 4:30 pm to accommodate Central Mountain Air flights. Central Mountain Air is currently scheduling three flights per week. Arriving at 14:50 and departing 15:20. For the most recent flight schedule, visit www.flycma.com. The Operations Building will remain open to Pilots as per usual.

As of April 10, 2020, the Quesnel Airport's Main Terminal will be closed to the public until further notice. Central Mountain Air has suspended all scheduled flying temporarily (effective April 10, 2020). For more information, visit www.flycma.com.

Bylaw Office

Closed to the public. Bylaw Officers remain on duty and will be following the provincial guidelines with sanitizing and social distancing. Complaints can be made by:

City Hall

Closed to the public.

City Staff will continue to work and be available by phone or appointment only. Please utilize online payment options through your bank or drop-off payment in the mailbox at City Hall. City Staff will be following the provincial guidelines with sanitizing and social distancing. City Hall and Bylaw can be reached at 250-992-2111 and Public Works can be reached at 250-992-6330. The following services will be modified:

  • Cemetery bookings – By appointment only, please phone City Hall at 250-992-2111.
  • Bulk Water – All accounts will be enabled to be used without prepayment. Large accounts will be invoiced monthly; smaller accounts will be required to pay their account balance when City Hall reopens.
  • Building Department– Building inspections or inquiries can be made by email at buildinginspection@quesnel.ca or by phone at 250-991-7461.
  • Planning Department – Planning inquiries (signs, development permits, variances, subdivisions, etc.) can be made by email at developmentservices@quesnel.ca or by phone at 250 991-7459.

Fire Hall

Closed to the public. Inquiries by phone only at 250-992-5121

Landfill and Recycling 

The Quesnel Landfill is back to normal operating hours. 
View https://www.quesnel.ca/municipal-services/garbage/landfill for more information.

Public Washrooms

Park washrooms - closed

Public Works Office

Closed to the public. Inquiries can be made by phone: 250-992-6330.

Re-Use Centre

Closed

Health Information on COVID-19 (Coronavirus)
Health Information

BC Centre for Disease Control
http://www.bccdc.ca/health-info/diseases-conditions/covid-19

BC COVID-19 Self-Assessment Tool
https://covid19.thrive.health/

BC COVID-19 Test Results
1-833-707-2792  

Northern Health Authority
https://www.northernhealth.ca/health-topics/current-outbreaks

Government of Canada
https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

COVID-19 Data Dashboard
https://experience.arcgis.com/experience/a6f23959a8b14bfa989e3cda29297ded

Canadian Mental Health Association
https://cmha.bc.ca/covid-19/

Speak to someone

  • Northern Health COVID-19 information line: 1-844-645-7811
  • BC Health Link information line: 8-1-1
  • Government of Canada COVID-19 information line: 1-833-784-4397

Homemade Mask Information
https://www.canada.ca/en/health-canada/services/drugs-health-products/medical-devices/activities/announcements/covid19-notice-home-made-masks.html

Support and Information for Small Business
Small Business Support and Information

Business Support Hotline
In partnership with Community Futures North Cariboo, the City of Quesnel is launching the Business Support Hotline on April 8, 2020. Any local business impacted by Covid-19 is encouraged to call for assistance with navigating the various supports for business offered by the federal and provincial government, trade associations, BC Hydro, FortisBC and others. The hotline is made possible with support from the Quesnel & District Chamber of Commerce, Quesnel Downtown Association and West Quesnel Business Association. 

1-888-241-7714

The hotline is open Monday - Friday, 9 am - 4 pm.

For more information on what other supports the City is offering, visit the Business Support Team page.

Business Support Team
The Quesnel Business Support Team includes representation from the City of Quesnel, Community Futures North Cariboo, Quesnel & District Chamber of Commerce, Quesnel Downtown Association, West Quesnel Business Association, and South Quesnel Business Association. This group has come together on many initiatives in the past, and are currently working together to support local businesses through the Covid-19 pandemic. For more information and up to date useful links, visit Community Futures North Cariboo.

Small Business BC
Resources For small businesses affected by Coronavirus (COVID-19)

BC Economic Development Association
Resources for BC Business Guide

Federal, Provincial and Local supports and information

Below are links to federal, provincial and local support and information. We will try our best to keep these links current, but to ensure you are viewing the most updated support information, find all support and information under the overview tab below:

Overview

Provincial Government supports and information
View overview

Federal Government Supports and Information

View Overview

Economic Response Plan

Health

Medical Services Plan (MSP)

Mental Health

Family physicians in Quesnel are still conducting appointments by telephone, video or in person if necessary. Please contact your family physicians to make an appointment. 

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